Alain

Data Entry, Email/Chat Support, Technical Consultant

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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

July 6th, 2020

Profile Description

TECH SUPPORT & ADMIN SPECIALIST | 8+ YEARS IN BPO, SSL ORACLE, NOR1 ORACLE, CHAT & EMAIL SUPPORT

Reliable Technical and Administrative Support Specialist with 8+ years of experience in BPO and IT support. Skilled in SSL renewal, Oracle NOR1 system implementation, and troubleshooting for IHG, Hilton, and Hyatt properties.

Experienced in supporting global clients like Verizon, BestBuy, and Gymshark. Proficient in Oracle CRM, Intercom, MS Office, Canva, and ticketing systems.

Core skills:

Technical & Email Support
SSL Management & Troubleshooting
Oracle NOR1 Implementation
Data Entry & Admin Tasks
Chat Support
Content Moderator
Back Office Support

Dependable, adaptable, and committed to delivering efficient, high-quality results. 


A premium client is not always high pay. It could be a client who values you as a human, sees you as a valuable partner, respects your boundaries, and genuinely cares for your growth.

Top Skills

Customer Support

Experience: 5 - 10 years

Work in the BPO for over 8 years now including administrative assistant and Technical consultant.

Customer Support » Email Support

Experience: Less than 6 months

I've been with the BPO industry for over 7 years now mostly in email support

Office and Administration » Data Entry

Other Skills

Customer Support » Content Management

Experience: Less than 6 months

Content moderator in TikTok using TCS from bytedance.

Software » Databases » Oracle

Experience: 1 - 2 years

Manage SSL certificate renewals for IHG hotels under Oracle platforms. Troubleshoot expired certificates and resolve technical issues post-renewal. Ensure smooth hotel system operations, minimizing disruptions. Also working HCMS for OHDCS task.

Basic Information

Age
35
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  135
DISC
Dominance: 45%
Influence: 7%
Steadiness: 30%
Compliance: 19%
English
C2(Advanced/Mastery)
Government ID
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