-Monitors & Audits activities created by the team members to ensure accuracy, consistency & client satisfaction.
- Conducts coaching and quality feedback
-Present trend analysis report to stakeholders and provide recommendation to enhance business process improvement
-Conducts training and calibration sessions to ensure uniformity of understanding and to drive improvement
-Develops and Propose new quality audit process
-Prepares Training Plan for New Hires
- Acts as the team's POC in case Supervisor is on leave
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.