Property Management Assistant | Virtual Assistant

Overview

Looking for any work (8 hours/day)

at $6.12/hour ($1,184.00/month)

High school diploma

Last Active

July 8th, 2026 (19 days ago)

Member Since

July 6th, 2020

Profile Description

PROFESSIONAL SUMMARY

Property Management Assistant with 5+ years of experience supporting Australian real estate agencies.
Skilled in lease renewals, arrears management, and tenant communication, with strong attention to detail.

Professional Experience

Property Management Assistant

Cloudstaff - Stafflink/Freemans Real Estate - Jan 2021 – April 2026

- Draft lease agreements and process rent increase notices using Realworks
- Conduct rental/employment checks and application summaries
- Manage tenant and landlord records in PropertyMe and Airtable/HubDash
- Handle arrears, send breach notices, and process invoices in TAPI
- Ensure compliance by attaching required certificates to the database
- Draft and send work order for annual Smoke Alarm
- Draft and send entry notices for maintenance and routines inspection

Customer Service Associate

TOA Global - Peak Strategies - Oct 2020 - Jan 2021

- Managed and organized insurance documentation, improving record accessibility

- Drafted ATO cover letters and streamlined workflow processes

- Maintained ASIC and client databases; supported financial statement preparation

Property Manager Assistant

Cloudstaff - Obrien Real Estate Berwick - Feb 2019 - Oct 2020

- Coordinated lease renewals and generated CMA reports to support property valuation
- Scheduled and oversaw routine inspections, ensuring timely compliance
- Created and tracked maintenance work orders to completion
- Managed arrears efficiently via tenant communication and owner updates

Property Manager Assistant Feb 2019 - Oct 2020
Cloudstaff - Obrien Real Estate Craigieburn / Caine Real Estate

- Executed lease agreements, processed rent increases, and managed bond lodgments
- Followed up with tenants regarding renewal intentions and arrears
- Scheduled inspections and maintained rent review trackers

Executive Services Specialist - July 2017 - Mar 2018
Cloudstaff - Livegroup Australia


- Provided customer and technical support for EFTPOS terminals
- Ticketed and resolved customer issues via calls and email
- Performed ad hoc administrative and research tasks for Australian clients

Technical Support Specialist Mar 2016 - Jul 2017
Arvato - Microsoft Support

- Delivered technical assistance for Microsoft Surface devices Managed case follow-ups, emails,
and resolution escalations

Customer Service Representative ( ---------- )
Convergys / Startek / IQor Philippines


- Delivered customer/technical assistance for customers, Microsoft Surface devices Managed case
follow-ups, emails, and resolution escalations.

KEY SKILLS

Property Management | Lease Renewals | Arrears Monitoring | Tenant Communication
Maintenance Coordination | CRM & Database Management | Administrative Support

Tools & Systems

PropertyMe | Realworks | Snug | Pricefinder | TAPI | Airtable | Hubdash