Current Employment Status:
Hired Part Time on May 24, 2022
Hired Part Time on Oct 30, 2021
Who Am I:
A pleasure to meet you and thank you for looking into my professional profile. You may call me
My scope of experience as listed (but not limited to):
Shopify | Dropshipping|AliExpress|Oberlo|Dropified|Shopify Apps
*build a Shopify store from scratch
*import products for dropshipping by connecting apps into the Shopify store *execute
*add selling ch
*Full management of Shopify store from general admin to customer service scope
Zendesk|Freshdesk|Gorgias|GSuite(Gmail and GDocs) |Uservoice |Helpscout|Intercom | Airtable
*I have accumulated years and years of experience working within these platforms. To highlight I have over 10 years of experience working on the
*I have experience working with
*I have years of work experience in payment processing using these platforms specifically - from billing inquiries to invoicing, manual charges, refunds, and disputes.
*Add and update customer record | Process documents to attach to the customer's record, use the CRM as reference for all interaction and transactions done.
MSOffice - Word, Excel, PowerPoint, Outlook
*prepare/create documents from letters to PDF docs, prepare a spreadsheet for Financial records and basic bookkeeping, create presentations and setup
Amazon Seller Central -
*updating products/listing, fulfillment, case handling/resolution
*working on backend support such us uploading product photos, updating prices, hyperlinking, adding/updating product description, make sure everything in the store is working.
-Project & Team management
-Web QA & Testing }| Web Content Management
-Underwriting| Legal Assistant (parallegal)
The value I bring:
As a professional, expertise and knowledge without a combination of integrity and good work ethics are just as good as empty. These must go hand in hand - one should never be without the other - and this is what I bring in with me: the knowledge, the expertise, the experience, and indisputable high-standard work ethics.
What I look for:
I am looking to work where I can grow with the company, something that I can see myself doing for a long time and I can bring in long-term value. I am looking for a working relationship with a client where their business and quality of life and my quality of life will all benefit.
**My rate varies depending on the job and I am always open to negotiate. My work hours are flexible to meet your needs and would love to discuss should my professional profile fit what you're looking for.
I have 8 years experience on Admin Assistant, 9 years experience in Data Entry, Email Management, Research and 6 years experience in Human Resource Management, Project Coordinating, Quality Assurance and Travel Planning.
While I may not be an English native speaker, I've had a very good training and have been using the language since I was a child. I find it easier to speak and express myself in the English language and I am very much more comfortable writing and speaking in English. I've been working with mostly American and Australian clients/companies for the past 9 years.
I have experience in Proofreading CV's for a resume service company
I write and run my own blog via wordpress. I've worked fro a web hosting company where I maintain content quality - watch for error like grammar, spelling, etc - as well as testing the site in different devices to see how it looks like of if anything needs fixing.
I've done some testing and providing reviews for Android and iOS Apps.
I have been doing customer service and admin support jobs since 2007. My area of concentration is specifically on these fields - from BPO's to freelancing, most of my career and years of work experience has been dedicated in Customer and Admin Support.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.