Your highly skilled and versatile GirlFriday

Overview

Looking for gig work

at $7.00/hour

Bachelors degree

Last Active

December 9th, 2024 (4 days ago)

Member Since

May 31st, 2013

Profile Description

Who Am I: 
A pleasure to meet you and thank you for looking into my professional profile. You may call me Upgrade to see actual info and I am a versatile and highly skilled work from home professional with a specialization in E-commerce Support and Management, General/Executive Assistance and a C2 Advanced Level English Proficiency. I have over 12 years of experience working in the customer service field, 10 of which was spent working remotely from home. I am a Shopify and Dropshipping Admin/Management specialist focusing mainly on helping you grow your business and positively scale your business' customer service efficiency. My scope of experience as listed (but not limited to):

Shopify | Dropshipping|AliExpress|Oberlo|Dropified|Shopify Apps
*build a Shopify store from scratch 
*import products for dropshipping by connecting apps into the Shopify store *execute Facebook Ads Marketing
*add selling chUpgrade to see actual infoels into Shopify store 
*Full management of Shopify store from general admin to customer service 

Zendesk|Freshdesk|Gorgias|GSuite(Gmail and GDocs) |Uservoice |Helpscout|Intercom | Airtable
*I have accumulated years and years of experience working within these platforms.  To highlight I have over 10 years of experience working on the Upgrade to see actual info platform and Upgrade to see actual info and Facebook Business
*I have experience working with Facebook Business, this includes creation and management of Facebook Business page, scheduling marketing posts releases, setting Facebook ads to a targeted audience and execution and monitoring of these ads' performance, handling customer service within the Facebook page and updating product posts and promotion. 

Paypal|Stripe
*I have years of work experience in payment processing using these platforms specifically - from billing inquiries to invoicing, manual charges, refunds, and disputes.Salesforce CRM
*Add and update customer record | Process documents to attach to the customer's record, use the CRM as reference for all interaction and transactions done. MSOffice - Word, Excel, PowerPoint, Outlook
*prepare/create documents from letters to PDF docs, prepare a spreadsheet for Financial records and basic bookkeeping, create presentations and setup emails whether through pop3, IMAP or exchange server. 

Amazon Seller Central -
*updating products/listing, fulfillment, case handling/resolutionMagento 
*working on backend support such us uploading product photos, updating prices, hyperlinking, adding/updating product description, make sure everything in the store is working.

Accounting (Quickbooks):
*Accounts Receivables
*Accounts Payable & Invoicing
*Accounts Reconciliation
*Reports (P&L, Balance Sheet, Expense, Payroll)
*Payroll (run Payroll via Quickbooks)

Other Skills:-
Recruitment-Project & Team management-Web QA & Testing }| Web Content Management-Business Development-Underwriting| Legal Assistant (parallegal)-Quickbooks-Construction Accounting-Email & Calendar Management

The value I bring: As a professional, expertise and knowledge without a combination of integrity and good work ethics are just as good as empty.  These must go hand in hand - one should never be without the other - and this is what I bring in with me: the knowledge, the expertise, the experience, and indisputable high-standard work ethics. What I look for:I am looking to work where I can grow with the company, something that I can see myself doing for a long time and I can bring in long-term value. I am looking for a working relationship with a client where their business and quality of life and my quality of life will all benefit.

**My rate varies depending on the job and I am always open to negotiate.  My work hours are flexible to meet your needs and would love to discuss should my professional profile fit what you're looking for.