Iris

Microsoft 365 Support Engineer

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelor's degree

Last Active

July 1st, 2026 (12 days ago)

Member Since

July 4th, 2020

Profile Description

Microsoft 365 Support Engineer with experience supporting Microsoft 365 environments in an MSP setting, including Exchange Online, SharePoint, and OneDrive. Skilled in identity and access management using Active Directory and Microsoft Entra ID, with strong troubleshooting experience in email, authentication, and collaboration issues. Experienced in ServiceNow ticket management, incident resolution, and end-user support across multiple channels. Proficient in PowerShell automation for user provisioning and group management, with a focus on improving efficiency, reliability, and user experience. Hands-on experience with Microsoft Configuration Manager (SCCM), including application deployment, package creation, deployment monitoring, and troubleshooting installation issues.

Top Skills

Customer Support » IT

Experience: 1 - 2 years

Software » Devops » Powershell

Experience: 1 - 2 years

Office and Administration » Microsoft 365

Experience: 1 - 2 years

Software » Network Administration » Active Directory

Experience: 1 - 2 years

Other Skills

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taytay, Rizal

Tests Taken: IQ
Score: 125: DISC
Dominance: 11%
Influence: 15%
Steadiness: 26%
Compliance: 47%: English
B2(Upper Intermediate)