Nichole

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

High school diploma

Last Active

June 29th, 2026 (11 days ago)

Member Since

July 4th, 2020

Profile Description

Claims Specialist with 2 years of experience in healthcare and U.S. insurance claims processing, combined with 2 years of experience in the telecommunications customer service industry. Experienced in handling claims denial resolution, verification of benefits (VOB), and confirming prior authorizations while ensuring accuracy, compliance, and timely processing of claims.

Skilled in communicating with insurance providers, healthcare offices, patients, and internal teams to resolve claim-related concerns efficiently and professionally. Strong background in reviewing documentation, analyzing claim issues, following up on denied or pending claims, and providing excellent customer support in high-volume environments.

Additionally, experienced in handling calls, emails, technical support, customer retention, scheduling, documentation, and administrative tasks. Highly organized, detail-oriented, and adaptable, with knowledge of basic Canva editing, making me a versatile candidate for claims specialist, healthcare support, customer service, virtual assistant, and administrative roles.

Top Skills

Customer Support

Experience: 2 - 5 years

Office and Administration » Transcription

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: CITY OF SAN FERNANDO, PAMPANGA

Tests Taken: IQ
Score: 125: DISC
Dominance: 46
Influence: 15
Steadiness: 30
Compliance: 9: English
C1(Advanced)