Experienced Virtual Assistant with a background in healthcare customer service, insurance verification, and patient scheduling, as well as short-term rental operations support. Skilled in handling client communication, booking coordination, CRM management, and administrative tasks in fast-paced remote environments. Experienced in responding to inquiries, managing schedules, and ensuring smooth coordination between clients, providers, and teams. Highly organized, detail-oriented, and reliable with strong communication skills and the ability to multitask and work independently.
Experience: 2 - 5 years
I have extensive experience in phone-based customer support, particularly in English-speaking environments. In my previous role as a healthcare account representative at Teletech, I managed a variety of customer inquiries, including those related to healthcare services under United Healthcare. My responsibilities included answering calls, resolving issues, and providing clear and accurate information, all while maintaining a professional and friendly demeanor. I am comfortable handling complex situations, multitasking, and addressing customer needs effectively, ensuring their satisfaction. My strong communication skills in English allowed me to build rapport with clients and provide efficient solutions, making sure every call was handled with care and professionalism.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.