Mahalaleel

Certified AWS SysOps Administrator, Virtual Assistant, CSR/TSR, Lead Generation

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Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

Bachelors degree

Last Active

February 29th, 2024 (75 days ago)

Member Since

May 22nd, 2013

Profile Description

AWS Certified SysOps Administrator – AssociateCredential ID: 88M32MB22F411V5BDate Earned: Dec 06, 2017Valid Through: Dec 07, 2020AWS Certified Developer - AssociateCredential ID: GLFM57R1LFV11DWMDate Earned: Jul 27, 2018Valid Through: Jul 28, 2021I got basic understanding of IT standard and principles. A solid understanding of cloud computing having the creative and technical mind in implementing cloud infrastructure and Upgrade to see actual info-depth knowledge and understanding of core AWS services, uses, and basic architecture best practices. Proficient in designing, developing, and deploying cloud-based solutions using AWSExperience with developing and maintaining applications written for Amazon Simple Storage Service, Amazon DynamoDB, Amazon Simple Queue Service, AmazonSimple Notification Service, Amazon Simple Workflow Service, AWS ElasticBeanstalk, and AWS CloudFormation.Ability to solve problems quickly and automate processes.I was also a part of the BPO Industry for more than 5 years. My support was to provide good Customer Service and Technical Support through phone, chat or email. I handled billing inquiries, payments and sometimes sales and an expert in providing real-time resolutions to technical concerns of customers. I also handled product queries on e-commerce shops through chat and email. I performed outbound call duties necessary for complete customer satisfaction. I also did lead generation, setting up landing pages -- Google Adwords using Unbounce.I am looking for a challenging opportunity to be able to develop my skills particularly in the fields of Information Technology, Customer Service, Utilizing Education, Extensive Research and Communication Skills enabling me to synchronize with the company’s goals and objectives further realizing the company’s continued success.I can adapt to changes in schedules and I am a fast-learner. I focus on getting the job done on time and can figure out by myself whenever possible. I want a part-time job, though long term is also appreciated.

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Software » AWS

Experience: 5 - 10 years

Other Skills

Project Management » Jira

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

Marketing » CRM

Experience: Less than 6 months

Office and Administration

Experience: 2 - 5 years

Basic Information

Age
37
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  118
DISC
Dominance: 15
Influence: 9
Steadiness: 41
Compliance: 35
English
C2(Advanced/Mastery)
Uploaded ID
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