Get jobs done timely with extreme satisfaction

Overview

Looking for full-time work (8 hours/day)

at $11.63/hour ($2,046.60/month)

Bachelors degree

Last Active

March 2nd, 2025 (3 days ago)

Member Since

May 19th, 2013

Profile Description

As a seasoned professional in the BPO industry (18 years experience) who passed IELTS. I am reliable, trustworthy and speak the language well.

Campaigns varied over the years and I had been successful in each respectively. Campaigns included: Telecoms, Cable TV provider, DuPont, Credit Card Company, Web Design Company, Reputation Building Company, Final Expense Life Insurance, Real Estate, Digital Marketing Agency and Full Service Marketing firm. The latter part of my career allowed me to handle my customers in a free-flowing conversation as we are not required to deliver spiels but I am open to it if necessary. 

Roles: Email Campaign Management, LinkedIn Management, Email/Admin Support, Handling Customers (Support), Lead Generation, Account Management, Appointment Setting, Conducting Surveys and Sales.

Office-based experiences: 6 years and 10 months
CSA with SALES goal - US Telcos
               - (promoted thrice): handled escalated and non-escalated calls - Tier 2
                •Trained and coached colleagues as part of the program in handling a full-time Team lead position
                • handled tasks in resolution rate / executive summary reports
                • handled up-training classes
                • Promoted to an Officer level position
                • Data Entry-Analysis-Marketing
- Cable TV
- Leading US credit card company
                   
Account Manager: (DuPont) 1 year and 10 months
- Cold Calling /Consultative Selling / Lead Generation / Demo Goals
                • Job includes database management –pinpointing different prospects and researching clients in which long-standing business relationships can be established.
                •Consultative selling (outbound and inbound) – marketing and selling products (formats include traditional media and online training materials not limited to intranet and internet) in different industries 
           
Home-based Experience: 5 years Sales 6 years of combination of tasks:
- Cold Calling / Appointment Setting and Lead Generation
- Final Expense Life Insurance
- Real Estate Industry
- Website Design Company
- Reputation Building Company
- Full-Service Marketing Firm (Selling Adwords / SEO services)
- Email Management
- Admin Support
- Sales Manager
 
In the last job, I was promoted twice in just 3 months, to Team Leader and eventually to Sales Manager handling the whole team with other admin tasks involved.
 
My maturity, practical experience and eagerness to handle jobs give me the zest to do my job better.

- COMPUTER SKILLS
• Microsoft Windows XP, Microsoft Office XP (Word, Excel).
• Typing skills: at least 60 WPM
• Computer and Internet Proficiency

Reasons why you should hire me:
I always work with integrity which should always be one of the many foundations of any business. Opportunity knocks only once so when you're faced with it, embrace and excel in it. I'm very hardworking and I see to it that I deliver results in a very timely manner while providing satisfactory service. In every job stress is always part of it and I see that as another opportunity to excel in the field by staying positive all the time. Lastly, I believe in continuous growth so I am eager to learn new things to help me achieve all the goals at hand.