Logistics operations professional with 6 years of experience in freight forwarding at UPS, specializing in track and trace operations, shipment monitoring, and customer support. Experienced in managing shipment visibility, preparing operational dashboards and reports, and ensuring custo
mers receive timely and accurate updates on their shipments.
Skilled in handling customer escalations related to delayed or urgent shipments, investigating shipment issues, and coordinating closely with internal operations teams to ensure quick resolution. Adept at working in fast-paced logistics environments while managing multiple customer accounts simultaneously with strong attention to detail and accuracy.
Proven ability to maintain clear communication with customers and internal teams, provide reliable shipment updates, and support smooth freight forwarding operations. Known for strong problem-solving skills, organization, and the ability to maintain high service standards in complex logistics operations.
Experience: 2 - 5 years
Managed the precise encoding of shipment data into operational systems, cross-checking information to minimize discrepancies and ensure seamless coordination across logistics and delivery teams.
Experience: 5 - 10 years
Logistics support professional with 6 years of experience working with UPS in freight forwarding operations. Specializes in shipment tracking, data monitoring, reporting, and customer support for logistics clients. Experienced in track and trace systems, monitoring shipments, updating dashboards, and providing customers with accurate shipment status and reports. Skilled at handling escalations, resolving shipment delays, and coordinating with internal teams to ensure quick issue resolution. Highly organized and capable of managing multiple accounts simultaneously while maintaining accuracy and efficiency. Strong communication, reporting, and problem-solving skills make me effective in remote logistics support, operations assistance, and customer service roles.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.