I have some strong work experience that will help me with this job.
I worked for a year as a Sales Associate in a BPO Company.
That helped me to get confidence in talking to the customer over the phone, and also showed me that this is a job where I will need to be efficient all the time. I developed a good understanding of the products we sold so I could help customers. I aslo worked for a year and four months as a Healthcare Associate. I have a knowledge about healthcare or medical insurance in United States, and that showed me the importance of showing reassurance and empathy when talking to the customers. There is so much I can enjoy about having a customer service job.
I have 2 years and 4 months experience as a Customer Service Representative
I have 1 year experience as a Sales Associate, selling cable, internet and smartphone
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