CRM Manager|Customer Service|Chat|Email|Writing & Research

Overview

Looking for full-time work (8 hours/day)

at $3.50/hour ($616.00/month)

Bachelor's degree

Last Active

May 3rd, 2024 (2 days ago)

Member Since

June 26th, 2020

Profile Description

Delivering Value and Exceptional Service:
I bring a wealth of proficiency and expertise to customer service. Since 2012, I have been dedicated to serving various US-based clients through multiple channels, including phone, live chat, email management, data entry, and back-office support. Moreover, I am well-versed in the intricacies of healthcare accounts, having received HIPAA training.
My skill set extends to various CRM and SaaS applications, including Zendesk, Zoho One, and Salesforce. With these tools at my disposal, I have consistently provided top-tier support to clients.
In addition to my technical aptitude, I have a knack for crafting professional-grade presentations and possess advanced essay and journalistic writing skills. This combination of talents ensures I can effectively communicate complex ideas and information.
The Power of a Positive Attitude:
I emphasize the importance of maintaining a positive attitude and a willingness to embrace new challenges. These qualities are at the core of my success and are the driving forces behind consistently achieving outstanding results.