????? IT Support – Local Government, Misamis O
**April 2015 – November 2015**
- Provided troubleshooting for computers and network connections.
- Assisted staff with technical issues to ensure smooth operations.
- Gained foundational experience in IT support within a government setting.
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???? Graphics Designer – Epics Printing Press
**January 2020 – September 2021**
- Designed tarpaulin layouts for birthdays and special occasions.
- Created logos and sticker decals for motorcycles.
- Developed strong skills in visual design and branding.
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???? Technical Support Representative – Gaming Systems/Peripherals (Global Brand)
**2021 – 2022**
- Supported customers across Europe, North America, and Southeast Asia.
- Delivered troubleshooting steps for gaming systems and peripherals.
- Handled customer queries via
- Strengthened communication skills in a global, multicultural environment.
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???? Customer Service Representative – US Financial Institution
**2022**
- Assisted customers with banking-related inquiries via calls.
- Verified account information and provided financial support services.
- Built expertise in customer care and financial processes.
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???? Technical Support (Data & Media Tasks)
**2023 – Present**
- Analyzing and organizing data for technical workflows.
- Performing video scraping and data extraction tasks.
- Expanding technical expertise into data handling and automation.
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???? Key Skills
- IT troubleshooting (hardware, software, networks)
- Customer support (calls, chat,
- Graphics design (logos, layouts, decals)
- Data analysis and reporting
- Multilingual communication (English, Cebuano, Tagalog)
- Adaptability across industries (government, printing, gaming, finance, tech)
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
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