Catherine

Shopify Expert|Email Marketing Strategist

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Overview

Looking for full-time work (8 hours/day)

at $8.80/hour ($1,548.80/month)

Bachelors degree

Last Active

April 20th, 2024 (6 days ago)

Member Since

June 23rd, 2020

Profile Description

Hey there, I'm
Upgrade to see actual info Upgrade to see actual info, your dedicated eCommerce Virtual Assistant (VA) and Online
Marketing Automation Specialist, here to give your online business a boost!
With a solid foundation in customer service, I'm your one-stop shop for
comprehensive eCommerce support and creating standout customer experiences.
 In the world of eCommerce, I specialize in
setting up and running online stores on platforms like Shopify. From carefully
managing product listings and inventory to smoothly coordinating order
processing and shipping logistics, I've got your back. I know just how to jazz
up product descriptions, add eye-catching images, and sprinkle in strategic keywords
to grab attention and boost those conversions. Making customers smile is what I
do best.
I'm your go-to for
speedy responses, issue-solving, and making sure every buyer's journey is super
smooth. I see hiccups as opportunities and turn them into chances to build
customer loyalty and positive vibes. I'm also a pro at hopping onto different
communication channels to engage customers and amp up your social media
presence with captivating content.
 Oh, and did I mention I'm an email marketing
guru too? I create powerful campaigns using tools like MailChimp, Go High
Level, Klaviyo, and Mail Chimp. I'll whip up sleek templates, segment your
audience, and dive into metrics for top-notch results. Whether it's crafting
compelling subject lines or optimizing click-through rates, I'm here to make
your emails shine.
 So, hand over your eCommerce, customer
service, social media, and email marketing to-do's to me. I'll fuel your growth
and make sure your customers are all smiles. Ready to team up for online
business success? Let's dive in!

Top Skills

Marketing » Email Marketing

Experience: 6 months - 1 year

During my career journey, I've had the wonderful chance to collaborate with remarkable email marketing platforms such as Mailchimp, Go High Level, and Active Campaign. These tools have been like reliable partners, enabling me to craft, organize, and distribute emails that genuinely leave a mark. I've developed a keen expertise in handling templates, infusing content with a personal flair, and meticulously monitoring vital metrics. It's akin to fine-tuning an instrument for the most harmonious melody!

Design » Graphic Design

Experience: 2 - 5 years

In the realm of graphic design for different platforms like Social Media, Blogs,s and Web posts. I've had the pleasure of diving into various creative endeavors, with Canva emerging as a personal favorite. Additionally, I've confidently navigated the intricacies of Photoshop and Adobe Illustrator, both of which have become indispensable tools in my design toolkit. Through these platforms, I've passionately crafted visually captivating and aesthetically pleasing designs that convey powerful messages. Whether it's the user-friendly versatility of Canva or the more nuanced capabilities of Photoshop and Adobe Illustrator, I've embraced each platform to bring forth imaginative and impactful designs that resonate effectively.

Customer Support » Ecommerce

Experience: 2 - 5 years

I am a skilled Ecommerce General Virtual Assistant with a comprehensive range of tasks and expertise. I excel in: Order Management: Efficiently processing orders, tracking shipments, and facilitating returns or exchanges to ensure seamless customer experiences. Order Fulfillment: Ensuring accurate and timely fulfillment of orders, maintaining a high level of customer satisfaction. Inventory Control: Managing inventory levels and updating stock information, contributing to effective stock management. Customer Service: Responding promptly to customer inquiries, resolving issues, and providing exceptional support. Product Listings: Creating captivating product listings with persuasive descriptions, optimizing images, and organizing product categories for enhanced user navigation. Marketplace Optimization: Tailoring listings to meet the specific requirements and algorithms of different online marketplaces to improve visibility and sales. Pricing Strategies: Constantly monitoring and adjusting pricing to stay competitive and maximize profitability. Content Creation: Crafting engaging product descriptions that effectively communicate features and benefits, and creating eye-catching social media content, graphics, and videos for product promotion. Data Management: Maintaining accurate records of sales, expenses, and other vital data in organized spreadsheets. Market Research: Conducting thorough product research to identify emerging trends and researching potential suppliers and manufacturers. My diverse skill set and experience enable me to contribute effectively to the success of your e-commerce operations. I am dedicated to streamlining processes, enhancing customer satisfaction, and driving sales growth through meticulous attention to detail and a proactive approach.

Other Skills

Marketing » Content Creation » Creative Writing

Marketing » Social Media Management

Experience: 2 - 5 years

I specialize in Social Media Management, Scheduling, and Engagement. With content creation, strategic scheduling, and prompt interaction, I foster a vibrant online community. I analyze metrics, utilize hashtags, and design visuals for optimal impact. My goal is to elevate your brand's presence, drive engagement, and enhance your social media strategy across platforms.

Website Builder

Experience: Less than 6 months

I excel in Shopify website building. From crafting captivating designs to seamless navigation and secure payment integration, I create engaging online stores. I optimize product listings, implement user-friendly features, and ensure mobile responsiveness. Let's build your e-commerce success story together on Shopify.

Basic Information

Age
33
Gender
Female
Website
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Address
Aliaga, Nueva Ecija
Tests Taken
IQ
Score:  135
DISC
Dominance: 26%
Influence: 7%
Steadiness: 34%
Compliance: 33%
English
C1(Advanced)
Uploaded ID
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