Current Employment Status:
Hired Full Time on Apr 15, 2024

Ma.Latepha

Versatile Virtual Assistant |Social Media Nerd|Ecomerence

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

April 27th, 2024 (today)

Member Since

June 17th, 2020

Profile Description

Looking to lighten your workload?

Meet Tep, your ultimate virtual assistant solution! With extensive experience in customer service, including a background in US healthcare, Tep brings a wealth of knowledge and expertise to the table.

As a Canva pro and social media aficionado, Tep is dedicated to your success and can handle everything from administrative tasks to appointment scheduling and social media management with ease. With Tep by your side, expect top-notch service and impeccable results.

Ready to conquer your workload? Reach out today and let's make magic happen together!

Top Skills

Customer Support

Experience: Less than 6 months

As an experienced account handler, I have managed both retail and healthcare accounts with utmost diligence and professionalism. Handling everything from taking orders, providing shipment information, processing returns to managing billing, I have always been empathetic and courteous towards customers, ensuring their satisfaction. In healthcare accounts, I have gone above and beyond by analyzing patient data, managing their confidential accounts, and communicating with them through various means to keep them updated on their appointments. I have also communicated with insurance companies, ensuring that all required information such as eligibility, benefits, and authorization is obtained before the service date and that all services comply with both state and federal regulatory requirements. With my vast experience, I assure you that I will handle your accounts with the utmost professionalism, ensuring that all your customers are satisfied and that all regulatory requirements are met.

Customer Support » Insurance » Medical Insurance

Experience: 1 - 2 years

As an experienced account handler, I have managed healthcare accounts with utmost diligence and professionalism. I have always been empathetic and courteous towards customers, ensuring their satisfaction. In healthcare accounts, I have gone above and beyond by analyzing patient data, managing their confidential accounts, and communicating with them through various means to keep them updated on their appointments. I have also communicated with insurance companies, ensuring that all required information such as eligibility, benefits, and authorization is obtained before the service date and that all services comply with both state and federal regulatory requirements. With my vast experience, I assure you that I will handle your accounts with the utmost professionalism, ensuring that all your customers are satisfied and that all regulatory requirements are met.

Marketing » Social Media Management » Social Media Marketing

Experience: 1 - 2 years

I worked for a crypto company based in Singapore where I had the privilege to manage all their social media platforms. My daily responsibilities included creating engaging content, monitoring and posting content, hiding negative comments, and engaging with followers. I also assisted mentors during their daily Zoom meetings by providing them with essential materials such as roadmaps and other files to support their discussions. Before the meeting started, I would invite members using text and email reminders, and check all settings to avoid technical difficulties. I always tried to be creative in my approach and came up with innovative ideas to enhance the company's social media following and increase viewership. I also edited Zoom recordings to ensure that the content was of the highest quality. I previously worked for a cryptocurrency company in Singapore where I managed their social media platforms. My daily tasks included creating engaging content, monitoring and posting content, hiding negative comments, and interacting with followers. Additionally, I supported mentors during their Zoom meetings by providing essential materials like roadmaps and other files. Before the meeting began, I would invite members using text and email reminders and check all settings to prevent technical difficulties. To increase the company's social media following and viewership, I employed creative and innovative ideas. Also, I edited Zoom recordings to ensure high-quality content. I also worked part-time for a US-based client, creating engaging and informative content for their Instagram account, which promoted organic healthy living. It was an exciting project to be a part of, and I learned a lot from the experience. Lastly, I worked full-time for a Filipino client who had a health project aiming to sign up people for a free E-Book related to natural remedies. My daily responsibilities included managing all social media platforms, creating daily content and advertising videos, and researching copywriting content to post on the website. worked part-time for a client in the US creating engaging and informative content for their Instagram account promoting organic healthy living. It was an exciting project to be a part of, and being part of a team committed to this cause was a great learning experience to promote a healthier lifestyle, and learned a lot from the experience. I worked full-time for a Filipino client who had a health project. The project aimed to sign up people for a free E-Book related to natural remedies. My daily responsibilities included managing all social media platforms by posting and monitoring content. I also created daily content and advertising videos and researched copywriting content to post on the website.

Other Skills

Customer Support » Social Media Moderation

Basic Information

Age
26
Gender
Female
Website
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Address
Caloocan city, Metro manila
Tests Taken
IQ
Score:  123
DISC
Dominance: 32
Influence: 15
Steadiness: 27
Compliance: 26
English
C2(Advanced/Mastery)
Uploaded ID
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