Business Support Manager

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 6th, 2024 (4 days ago)

Member Since

June 16th, 2020

Profile Description

Google Ads - Google Ads Account Strategist. May  2022 to December  2022Client Onboarding - Responsible for onboarding new google ads users, setting up their accounts and completing initial ads campaigns.Digital Marketing Strategist - Creating and building marketing campaigns for Upgrade to see actual infoom ads creative, copies, setting up CRM including automation, landing pages, and even SEO.Lead Generations - Helping out clients in generating valuable leads.

Medvocation Ltd –Head of Operations and Processes | B2B Digital Marketing – March 2020 – May 2022Lead Generation – Supervising a group of researchers who produces leads for Sales Executives, through search engines, LinkedIn, and other media and online platforms. CRM Admin – Administrator of the company’s CRM, responsible for maintaining leads and reports, creating and maintaining all employee profiles. Conducts training and troubleshooting. Reports Manager – Responsible for generating daily, weekly, and Monthly reports for operational and financial review purposes. Dialler Admin – Administrator of cloud-based dialler, head of technical support team. Providing assistance to HR recruitment and conducting technical inspections to the new hires. Files Maintenance - Responsible for maintaining all company files from public, internal, confidential, and restricted type/classification of the document. B2B Marketing Head - Responsible for creating sales and marketing funnel, leading a group of 15 Digital Advertisers.Operational Designs and Automation - Responsible in creating operational designs and Automation for Marketing and OperationsAutomated Email Marketing Campaign - Responsible in creating and maintaining email sequencesGoogle Ads Admin - Responsible for maintaining and optimizing all google ads campaign


Operations Manager | Hiring  Manager, iQor Cavite BPO - Aug 2014 to Aug 2020 Conducts talent sourcing and final selection of new candidates for a customer service and technical support accountConducts site job caravan to produce new talents to be endorsed to the account.Responsible for managing a cluster of 60 agents and 4 supervisors. Responsible for coaching and managing supervisors for their performance, business ethics, and event attendance. Manages operations, creates operational designs and processes, Generates and analyzes reports, creates an action plan, and inspects execution. Conducts weekly business reports and reviews, discussing current performance and future plans. 
Team Leader, Convergys Philippines  BPO - Jan 2013 to Aug 2014 Responsible for managing a team of 15 agents, and real-time monitoring coaching towards success. Monitoring daily attendance and adherence. Generating reports required by the site.

Operations Supervisor, Sitel Corporation Philippines. BPO - May 2010 to Jan 2013Responsible for managing a team of 15 agents, and real-time monitoring coaching towards success. Monitoring daily attendance and adherence. Generating reports required by the site.