Customer Service Specialist / Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 18th, 2024 (24 days ago)

Member Since

June 16th, 2020

Profile Description

My name is Upgrade to see actual info, an experienced Customer Service Specialist, Virtual Assistant, and Designer! 

I have worked with various small and big ecommerce business and focused on helping and allowing them to scale their businesses while I take care of day to day operations from multiple channels of support (Emails, Chats, Phones, and Social Media).   

 I have a keen eye for paying extreme attention to details and a mission in life to help as many people as I can. I am very open to feedback as I am eager and willing to learn and educate myself and improve my credible skills.  Tools I am knowledgeable in:
Messaging/Communication Tools
- Slack, Skype, Whatsapp, MS Teams
Social Media Websites
- Meta Business Suite, Facebook, Instagram, Twitter, Tiktok
ECommerce Platform
- Shopify (Order Processing, Invoice Processing, Order Fulfillment, Order/Customer Management, Abandoned Carts, Product Listing, Product Update)
Ticketing and CRM Platforms
- Gorgias, Freshdesk, Freshchat, Kustomer, Zendesk, Gmail, Ring Central, Tidio, Grasshopper
Project Management Tools
- Upgrade to see actual info, Hubstaff Tasks, Notion, Asana, Trello, Click Up
Operation Tools
- Google Suite (Sheets, Slides, Docs, Calendar, etc.)
Marketing Tools and Platforms
- Mailchimp, Klaviyo, Kajabi, Canva
Editing Softwares
- Canva, Photoshop, Illustrator, Filmora
You should hire me if you want a dedicated, motivated, and highly professional individual who loves spreading good vibes and positivity around.