I have worked with Accounts Receivables for more than 8yrs now experience on end to end process of customer account management including existing and new markets.
I've worked with global companies such as Financial Times, (LSEG )Refinitiv, Thomson Reuter and Citigroup which my main client are based in US.
I have intensive experience for collection activities such as sending follow-up inquiries, negotiating with past-due accounts, and maintaining cash receipts.Manage the decision process on disconnecting customers when payments cannot be negotiated.Manage complicated cash application issues and billing disputes
Technical / Professional Skills & Competencies
·Systems used (CRM/ERP) ORACLE, SALESFORCE, SEIBEL, SAP, Microsoft DYNAMICS 365 BUSINESS CENTRAL and GET PAID
•Working knowledge in general accounting
•Debt payment collection and payment application
•Debt deduction reconcilation
• Proficient in Google Docs, Microsoft Application (EXCEL, WORD AND POWERPOINT)
• Customer and personal service.
• Knowledge of administrative and clerical procedures and systems.
•Customer and personal service.•principles.
•Data Entry and Information ordering.
•Being aware of others' reactions and
understanding why they react as they do.
•Stress tolerance. Adaptability and ability towork under pressure
•English language proficient
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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