A tech-savvy and detail-oriented Real Estate Virtual Assistant with experience in social media management and a basic understanding of Multiple Listing Services (OnePoint, Cornerstone). Familiar with tools like Follow Up Boss for Customer Relationship Management, Mailchimp for
Experience: Less than 6 months
Experience: Less than 6 months
Managed customer email tickets within the Zendesk platform, promptly addressing inquiries and providing comprehensive responses. Executed efficient refund processes for both physical merchandise and subscription-based services. Proactively communicated with customers via outbound emails, ensuring accurate order information and confirming necessary details.
Experience: Less than 6 months
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