Cristina

Customer Service Support | E-commerce VA | Project Manager

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 18th, 2024 (14 days ago)

Member Since

June 11th, 2020

Profile Description

I come with more10 years of diverse experience having worked for the BPO Industry and handled campaigns that were aggressive like Sales, Customer Service, and intricate like Technical Support across chat, voice, and Messaging (SMS) platforms before turning freelance. I have worked with complex accounts that dealt with Telecom, Cable, and internet services support based in the US. I am well versed in all aspects of administrative work such as research, creating and compiling reports and spreadsheets, studying and interpreting data, and developing key actions to achieve and exceed set targets.
I pride myself on being extremely professional and aim to always deliver a job well before a deadline. I am extremely proud of my personable yet professional manner and possess excellent communication skills.
I look forward to working with you and helping you streamline tasks to improve you your business’ productivity.

Top Skills

Customer Support

Other Skills

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Customer Support » Phone Support

Office and Administration » Translation

Basic Information

Age
39
Gender
Female
Website
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Address
Meycauayan, Bulacan
Tests Taken
IQ
Score:  125
DISC
Dominance: 34
Influence: 9
Steadiness: 29
Compliance: 29
English
C2(Advanced/Mastery)
Uploaded ID
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