Dalin
Workforce RealUpgrade to see actual info Scheduler/ Forecasting & Planning
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
May 8th, 2024 (13 days ago)
Member Since
June 11th, 2020
Profile Description
•Schedule all supporters based on the needs of operations and client.
•Create Long term and Short-term forecast based on the actuals.
•FTE/Headcount planning for future manning & staffing
•Prepare over/under reports to be send and discuss to the operations and client.
•Prepare recommendation to ensure all the metrics are meeting targets.
•Prepare/Recommend schedule shells based on the forecast and trend.
•Update weekly FTE/Headcount for capacity view.
•Update manpower schedule for daily and weekly request same with their PTO.
•Upload forecast and agent requirements using workforce tool. (GMT, Spectrum & Verint)
Top Skills
Customer Support
Office and Administration » Data Entry
Office and Administration » Email Management
Other Skills
Design » Logo Design
Customer Support » Email Support
Office and Administration » Microsoft Excel
Office and Administration » Travel Planning
Real Estate » Appointment Setting
Customer Support » Technical Support
Customer Support » Phone Support
Design » Print Design
Design » T-Shirt Design
Office and Administration » Personal Assistant
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mandaluyong City, Metro Manila
- Uploaded ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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