Experienced CSR & Virtual Assistant | Results-Driven and Reliable
Top 30 Finalist American Chamber Business Leadership Program
I am a results-driven Customer Service Representative and Virtual Assistant with a proven background in customer support, appointment setting, and back-office operations. I am known for consistently exceeding KPIs, delivering high-quality client experiences, and performing well in fast-paced, remote work environments. I leverage technology, strong organization, and clear communication to help businesses run smoothly and efficiently.
What I Bring to Your Team
Appointment setting, lead qualification, and task coordination
Order tracking, accurate data entry, and payroll or invoicing support
Administrative task management with strong attention to detail so nothing gets missed
Advanced proficiency in the Microsoft 365 environment including Outlook, Excel, Word, Teams, and OneDriveBasic graphic design and video editing using Canva and CapCu
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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