All Admin & HR Assistance | Managerial & CSR Experience

Overview

Looking for part-time work (6 hours/day)

at $6.90/hour ($910.80/month)

Bachelors degree

Last Active

May 16th, 2024 (3 days ago)

Member Since

June 9th, 2020

Profile Description

Hello, my name is Upgrade to see actual info Upgrade to see actual info. I am excited to apply for the virtual assistant position at your esteemed company. I am particularly interested in this role because I am passionate about providing exceptional administrative support and facilitating efficient operations remotely. I find fulfillment in helping businesses streamline their processes and achieve their goals, and the flexibility of a virtual assistant role aligns perfectly with my career aspirations.

To introduce myself, I hold a Bachelor of Science in Business Administration with a major in Financial Management. My work experience includes a year as a Customer Service Representative, where I developed strong communication and problem-solving skills. In this role, I handled customer inquiries, resolved complaints, and ensured high levels of satisfaction. My performance was measured by key performance indicators such as customer satisfaction scores and call handling time, and I consistently met and exceeded these targets.
Following this, I transitioned to a managerial role in Singapore, where I spent 1.5 years overseeing various administrative responsibilities. In this position, I was responsible for managing 80% of the administrative, marketing, and HR tasks. These included email correspondence, client and customer collaboration, complaint resolution, data analysis, payroll processing, hiring, creating marketing collateral, and basic website navigation. 
Additionally, my proficiency with various tools and software, such as Google Workspace, QuickBooks, Canva, Shopify, Trello, and Slack, equips me with the technical skills necessary for this position. Being adept at these tools allows me to manage tasks, streamline workflows, and communicate effectively in a virtual environment. My familiarity with social media platforms and customer service software like Zendesk further enhances my ability to engage with clients and handle their needs competently.
As for my availability, I am ready to start immediately and am flexible with my working hours. I am eager to contribute to your team and support your business operations.