•Xero Certified Passer
•Knowledgeable in Accounting and Bookkeeping
• Handling Customer Support through Calls,
• Analyzing and Resolving problems
• Data Entry
• Appointment Setting
• Telemarketing
• Preparing reports and other admin tasks
• Operating Systems: MS Windows 95, 98, 2000, 2003, XP, Windows 7, and Vista
• Knowledge of PC hardware and software troubleshooting
• Knowledge of various call center equipment and software
• Excellent in MS Office Applications and Google Suites
• Typing Speed 45 WPM
Soft Skills:
• Customer service-oriented skills (–the ability to deal with customers using interpersonal skills)
• Understands new concepts easily – quick learner
• Ability to handle stress
• Customer satisfaction
• Arranging callbacks
• Agent Motivation
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.