PROJECT MANAGER
Roochii Cleaning LLC
May 2023 – Present
OPERATIONS TEAM SUPERVISOR
Alorica Contact Services, Inc.
June 2011 – 2023
PROJECT MANAGER
Alorica Contact Services,
WORKFORCE SPECIALIST
West Contact Services, Inc.
February 2007 – 2010
TECHNICAL SUPPORT REPRESENTATIVE
West Contact Services, Inc.
January 2006 – January 2007
Experience: 5 - 10 years
I have been a supervisor / Area Manager for more than 10 years. I’ve handled more than 20 people before both in project management and service management teams.
Experience: 5 - 10 years
I have been in Project Management team for more than 10 years.
Experience: 5 - 10 years
I have been working in a business to business account and have been using office tools and different project management tools for more than 10 years.
Experience: 5 - 10 years
I have been working with different departments of a Telco Company such as SOAs, Engineers/Designers, Technicians, Sales team, Account Executives and Service Management Team. I also work directly with clients and most of the time, I coordinate project details with high ranking employees such as IT Directors, Engineers, and sometimes VPs.
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