I've been in the BPO industry for the past 7 years. I've handled Telco Account as Customer Service Care where I will answer their questions, concern, and other queries. And of course, I always wanted to go beyond or do the extra mile, because our account is under CSAT where after the call they will send you feedback which is a challenging part for me. I don't know them but I make them happy that's the feeling that helps me to motivate in my daily life I always think I'm working not only for my family but for the people that I know I will put suddenly smile on their
By the way I can type 60-68 wpm. I am ready for the typing test if ever.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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