Virtual Assistant | Admin Support | Team Management | Asana | Notion | Canva | H

Managed full-cycle HR processes including hiring, onboarding, performance evaluations, and employee relations, ensuring a compliant and inclusive workplace. Developed and implemented HR policies, maintained accurate employee records, and oversaw benefits administration while ensuring adherence to employment laws. Mediated employee conflicts and fostered open communication to promote a positive and supportive work environment. Provided team leadership by assigning daily tasks, monitoring performance, and supporting staff development to meet project goals efficiently. Executed administrative support tasks such as data entry, document management, and communication coordination with accuracy and timeliness. Conducted in-depth market research and analysis to identify new product opportunities, particularly within e-commerce and digital marketplaces. Oversaw inventory control and managed end-to-end order fulfillment, including placing orders, tracking shipments, and processing returns to ensure customer satisfaction. Demonstrated flexibility and initiative by supporting various operational workloads and contributing to the overall success of the organization.

Comfortable using Canva to create social media content, presentations, guides, worksheets, and simple promotional materials. Able to customize templates, organize brand assets, and produce polished visuals that support business and administrative needs.

Knowledgeable in using Asana to organize tasks, manage deadlines, and track project progress. Capable of creating task lists, updating statuses, setting due dates, and collaborating with teams to keep projects on schedule. Able to leverage Asana to maintain structured workflows and support efficient communication in a virtual environment.