Yhna

Lead QA & Admin Support Specialist | Former Frontline Agent Turned Tea ---------- ntor |

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Overview

Looking for full-time work (8 hours/day)

at $3.64/hour ($704.00/month)

Associates degree

Last Active

June 29th, 2026 (20 days ago)

Member Since

June 3rd, 2020

Profile Description

I’m Yhna Esteffani Rose Silvino, a resilient and adaptable professional with 8+ years of experience in the BPO and virtual assistance industry.

I’ve worked in roles spanning technical support, customer service, lead generation, quality assurance, social media management, and chat support, serving both global companies and SMEs.

My background also includes admin support for non-profits and assisting in business operations (auto buy-and-sell), giving me strong skills in organization, communication, and multitasking.
I thrive in dynamic environments, quickly learn new tools, and take pride in delivering efficient, high-quality results. Currently, I’m upskilling through online training to stay competitive in the fast-evolving digital space.

My Mantra is to embrace change, overcome challenges, and never stop learning.

Other Skills

Marketing » Content Creation » Blogging

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao city, Davao del Sur

Tests Taken: IQ
Score: 149: DISC
Dominance: 42
Influence: 10
Steadiness: 15
Compliance: 33: English
C2(Advanced/Mastery)

Yhna

Lead QA & Admin Support Specialist | Former Frontline Agent Turned Tea ---------- ntor |

Overview

Profile Description

Top Skills

Customer Support

Office and Administration » Personal Assistant

Office and Administration » Quality Assurance

Other Skills

Marketing » Content Creation » Blogging

Marketing » Social Media Management » Facebook marketing

Customer Support » Email Support

Customer Support » Technical Support

Real Estate » Appointment Setting

Office and Administration » Data Entry

Basic Information