CSR

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 9th, 2024 (8 days ago)

Member Since

June 2nd, 2020

Profile Description

I have worked in the BPO industry for more than 10 years. I had experience as a retention and escalation specialist with a Telco account wherein we catered to sales, customer retention, customer service, and escalations. I became a product trainer for multiple healthcare accounts. Before I became a trainer, I had experience as a member services representative (Healthcare Insurance California-based), wherein we catered to all members' concerns like member ID requests, scheduling doctor's (PCP, specialist) prior authorization, EOBs, all insurance concerns, claims, supplemental benefits, etc. I also have experience with a healthcare back office account (a Missouri-based account) where we do doctyping, indexing, and descriptors. I also have experience with a dental discount account. After I resigned in May of 2020, I joined a MedSpa company under the same client I am working with right now. I also worked for an eye clinic and a mental health clinic as an administrator and medical biller, where we did insurance verification and multiple billing tasks. I also worked as a Medical biller and coder at a Behavioral health facility