Matthew

Account Representative

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Overview

Looking for part-time work (4 hours/day)

at $11.40/hour ($1,003.20/month)

Bachelors degree

Last Active

April 26th, 2024 (11 days ago)

Member Since

June 2nd, 2020

Profile Description

For 7 years, I've represented a US based telephone company with my excellent communication skills and a proven ability to juggle multiple high priority tasks. I started off in being part of the TECHNICAL SUPPORT department where I learned the skill of asking the right questions to deliver resolution quick and with minimal customer effort.
I then got trained to handle EXTENSIVE CUSTOMER CARE and COLLECTIONS concerns that sharpened my
customer orientation skill. I have learned how you need to build an enthusiastic and unique connection with each customer by listening to them and acting accordingly and swiftly to their concerns.
Lastly, I also got trained to be part of SALES and MARKETING department catering both inbound and outbound sales channels. I have developed techniques on how to engage potential customers by highlighting the need for the proposed product or service to the customer, and overcome objections
to close a deal.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Telemarketing

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Sales Support

Marketing » Content Creation » Creative Writing

Basic Information

Age
29
Gender
Male
Website
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Address
Makati City, Manila
Tests Taken
IQ
Score:  125
Uploaded ID
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