Judith

CSR/Lead Generation Specialist/Freelance/VA

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

2 years Vocational Graduate

Last Active

April 29th, 2024 (17 days ago)

Member Since

May 31st, 2020

Profile Description

I maintain an exceedingly functional work environment while delivering exceptional customer service for a BPO company here in the Philippines. I have a knack for problem solving and work well independently and with little oversight. I respond to requests from colleagues and clients in a timely manner and I am adept at prioritizing multiple ongoing projects.
I help companies evaluate their customer's needs, determine best services and suggest additional services that may be of interest. I maintain up to date knowledge of services, procedures, and regulations to ensure accurate and effective service.
I am a self starter and excel at handling customer inquiries, policy changes, and resolving conflicts quickly. I am also deeply familiar with several proprietary computer software systems and adapt quickly to new programs. I hope to bring first rate customer service to your clients and support your business goals.
Please feel free to contact me at your earliest convenience so we can discuss the position and your needs in detail.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Other Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Data Entry

Office and Administration » Email Management

Customer Support » Technical Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Basic Information

Age
29
Gender
Female
Website
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Address
Mandaluyong, NCR
Tests Taken
IQ
Score:  125
DISC
Dominance: 9%
Influence: 19%
Steadiness: 44%
Compliance: 28%
English
C2(Advanced/Mastery)
Uploaded ID
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