Jesus

Data entry, customer service, technical support, research, transcription, QA

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Overview

Looking for full-time work (8 hours/day)

at $3.38/hour ($640.00/month)

Associates degree

Last Active

April 16th, 2023 (1160 days ago)

Member Since

February 20th, 2013

Profile Description

BPO professional with over 12 years of
experience in managing and maintaining quality processes across multiple
industries including healthcare, sales, and technical support. Skilled in
conducting QA audits, refresher trainings, coaching, and action ---------- veloped and maintained quality forms and reports for coaching and training
needs analysis. Experienced in leading teams of up to 7 QAs and conducting final
interviews for hiring processes. Successfully launched and maintained the QA
process for an in-house call center. Proficient in handling utility, insurance,
telco, and retail accounts.

Top Skills

E-Commerce » Inventory Management » Quality Control

Experience: 5 - 10 years

Professional Services » Management Services » Sales Management

Experience: 2 - 5 years

Customer Support

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Marketing » CRM » Zoho CRM

Experience: 1 - 2 years

Marketing » Telemarketing » Inbound Sales

Experience: 1 - 2 years

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

Basic Information

Age: 41

Gender: Male

Website: Sign Up with Pro Account to View

Address: Makati, NCR

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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