Dannielle

Experienced Customer Service Specialist | E-commerce 

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Overview

Looking for full-time work (10 hours/day)

at $8.00/hour ($1,760.00/month)

Bachelors degree

Last Active

May 9th, 2024 (7 days ago)

Member Since

May 30th, 2020

Profile Description

I multitask well, thanks to my organizational and time management skills that I finely honed over the years of my working experience.

I'm also a natural problem solver, always on the lookout for ways to maximize efficiency and provide solutions to the concerns. 

At my previous job, I worked as a Social Media Specialist at the same time as a Customer Service Representative in which I dealt with social media platforms and assisted customers as well. 

CRM tools that I am knowledgeable are Zendesk, Freshdesk, Google Mail, ZohoMail, Gorgias, HelpScout, Social Media Accounts such as Instagram and Facebook Chat.

Also, communicating effectively is another one of my strong suits. I am comfortable dealing with clients and customers.

Top Skills

Customer Support

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Phone Support

Other Skills

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Experience: Less than 6 months

Customer Support » Technical Support

Basic Information

Age
28
Gender
Female
Website
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Address
Buenavista, Agusan del Norte
Tests Taken
None
Uploaded ID
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