E-commerce | Shopify & Amazon VA | Expert Customer Support

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

April 20th, 2024 (7 days ago)

Member Since

May 30th, 2020

Profile Description

Looking for a customer support and e-commerce virtual assistant? Your search stops here!

- Excellent Communication 
- Critical Thinking
- Positive Attitude

Experience  VIRTUAL ASSISTANT and a dedicated advocate of excellence as a TECHNICAL & CUSTOMER SERVICE REPRESENTATIVE. I work happily and confidently because I find pleasure in what I do. I'm highly motivated and great at managing my time. I am skilled at multitasking and proficient in organizing tasks to ensure timely completion while promoting teamwork.

- Cost Effective and Tech-Savvy
- Multitasking | Adaptability
- Extremely Responsive | Data Security Awareness

Here are some of the critical services I have managed that can assist you with, including but not limited to: 

* Project Management - If you have projects requiring supervision and coordination, I can assist in overseeing timelines, tasks, and communication to ensure the successful completion of the project.

* Store Management - I efficiently oversee e-commerce operations, managing tasks from product listings to order fulfillment, ensuring a seamless shopping experience.

* Product listing: Uploading and managing product listings on various e-commerce platforms.

* Online and Product Research - I will conduct comprehensive research to collect materials and sources for your presentations, ensuring that your work is informed and well-supported. Additionally, I am capable of conducting product research for your online store. (Online arbitrage and Private label)

*  Inventory management: I maintain well-organized control of stock levels, oversee reordering requirements, and consistently update inventory records.

* Order processing: Handling customer orders, confirming payments, and coordinating with suppliers for shipping (for dropshipping).

* Multi-channel Customer support: Responding to customer inquiries, resolving issues, and providing assistance via email, chat, or phone.

* Market research: Analyzing market trends, competitor analysis, and identifying potential product opportunities.

* Data entry and analysis: I handle and input accurate data entry and organization for informed decision-making.

* Content creation: Writing product descriptions, blog posts, social media updates, and other marketing content.

* Social media management: Managing social media accounts, scheduling posts, engaging with followers, and running ad campaigns.

* Email marketing: Creating and sending promotional emails, managing subscriber lists, and analyzing campaign performance.

* Analytics and reporting: Generating reports on sales, customer engagement, and marketing campaigns.

* Confidentiality - Rest assured, I will treat all customer and employer information with the utmost confidentiality and security, safeguarding your sensitive data.

-- TRAINING:
Website Development (WordPress & Wix)
Amazon SEO Guide: Building Sales Funnels for Amazon

I aim to contribute to your business's success while expanding my knowledge and skills. It's a mutually beneficial situation for both parties.

HIRE ME!!!

Why? Lets Talk!: *Wink*