Mary

Customer Service Manager & Representative 

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $15.00/hour ($2,640.00/month)

Bachelor's degree

Last Active

August 9th, 2024 (126 days ago)

Member Since

February 15th, 2013

Profile Description

I have 15 years of experience as a Customer Service Manager and as a Representative. I have an impeccable English grammar both in speaking and writing. I am experienced in handling inbound calls, chat support and email marketing from different US and Australian based companies of different fields such as telecommunications, financial institutions and retail companies. I can determine a customer’s needs through enhanced probing techniques, then promote and recommend products and services based on interests to establish long-term customer value. I had extensive training on several tools such as CRM, Zendesk, LivePerson, Intercom and Google Apps to name a few.

Top Skills

Experience: 5 - 10 years

Other Skills

Basic Information

Age
41
Gender
Female
Website
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Address
Tests Taken
English
B2(Upper Intermediate)
Government ID
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