Mary

Customer Service Manager & Representative

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $12.54/hour ($2,400.00/month)

Bachelor's degree

Last Active

April 10th, 2025 (428 days ago)

Member Since

February 15th, 2013

Profile Description

I have 15 years of experience as a Customer Service Manager and as a Representative. I have an impeccable English grammar both in speaking and writing. I am experienced in handling inbound calls, chat support and email marketing from different US and Australian based companies of different fields such as telecommunications, financial institutions and retail companies. I can determine a customer’s needs through enhanced probing techniques, then promote and recommend products and services based on interests to establish long-term customer value. I had extensive training on several tools such as CRM, Zendesk, LivePerson, Intercom and Google Apps to name a few.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

Other Skills

Basic Information

Age: 43

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

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“We're super thrilled to have found her!”

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