Juvy

E-commerce VA & Store Operations | 6+ Years | Problem-Solver, Not Just a Task-Ex

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Overview

Looking for immediately work (8 hours/day)

at $6.97/hour ($1,344.00/month)

Bachelor's degree

Last Active

May 22nd, 2026 (33 days ago)

Member Since

February 7th, 2013

Profile Description

Most VAs wait to be told what to do. I notice what needs to be done before anyone asks.

I've been working remotely since 2011 and supporting e-commerce stores since 2019. In that time I've managed product catalogs, coordinated suppliers, handled customer service, and run daily store operations. But the thing clients have valued most wasn't any specific skill. It was this: I treat their business like it's my own.

When I joined one of my longest e-commerce roles, I was hired as a product lister. Within my first week I noticed serious inconsistencies across the store, e.g. broken links, mismatched product details, messy images, no consistent structure. Nobody asked me to look. I documented everything anyway, audited five platforms including Shopify, WooCommerce, eBay, Walmart, and Flxpoint, presented my findings to the client, and drafted the SOP that the entire team then worked from. I went from new hire to team lead not because I was promoted, but because I just couldn't walk past a problem without fixing it.

That's how I work everywhere. My travel industry client of nearly 7 years would sometimes message me about an issue he'd noticed the week before. My usual answer was: "I already handled that."

*** What I bring to your store:

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Product listing and catalog management across Shopify, WooCommerce, eBay, and Walmart
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Supplier coordination and email outreach on behalf of store owners
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SOP creation and team workflow documentation
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Customer service and order management
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Store auditing - finding what's broken before it becomes a bigger problem

Tools: Shopify, HubSpot, Trello, Monday, Flxpoint, CJ Dropshipping, Inventory Source, Canva, Google Sheets

*** How I work:

I follow SOPs precisely when they exist. When they don't, I build them. I communicate proactively, escalate only when necessary, and I don't need to be micromanaged. I've reported directly to store owners with full operational trust, and I've never taken that trust lightly.

I'm available 40 hours a week, based in Cagayan de Oro, Philippines, and I'm looking for a long-term client who needs someone genuinely reliable in their corner.

If you've ever said "I need someone who just gets it", that's what I'm here for.

Top Skills

E-Commerce » Shopify

Experience: 5 - 10 years

- - - Led a team of product specialists managing 3,000+ SKUs across Shopify, eBay, and Walmart - - - Handled customer support via email, in-app messaging, social media, and email outreach - - - Conducted supplier research, outreach, and coordination, including problem-solving for order-related issues - - - Maintained listing accuracy, image uploads, and backend organization across all platforms - - - Wrote SEO-optimized product titles and descriptions, maintained meta tags and collection organization - - - Edited and uploaded product images, handled supplier and brand outreach via email and social media - - - Maintained store backend accuracy, consistent product data, pricing, and category structure