Larraine

Client Engagement Representative

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.02/hour ($581.82/month)

Bachelors degree

Last Active

July 10th, 2026 (2 days ago)

Member Since

May 27th, 2020

Profile Description

Hi!

Thank you for taking the time to visit my profile.

I am a Virtual Assistant based in the Philippines with over 8 years of professional experience across hospitality, reservations, IT solutions, sales operations, business development, customer service, quality assurance, and telecommunications. Working in different industries has made me highly adaptable, resourceful, and quick to learn new systems and processes.

Throughout my career, I have handled a wide range of administrative and operational responsibilities, including CRM management, data entry, quote preparation, order processing, reporting, contract management, onboarding and offboarding, reservations, customer support, and documentation. I've also created and maintained SOPs, trained new tea ---------- mbers, and collaborated with cross-functional teams to keep operations running efficiently.

My experience in business development and sales support has strengthened my skills in client relationship management, sales operations, and process coordination. I have worked with tools including Salesforce, HubSpot (basic), CNET, Streamline, Microsoft Office Suite, Google Workspace, QlikView, and communication platforms such as Slack, Microsoft Teams, Zoom, Google Meet, Skype, and Webex. I also have experience using Trello, VPlanner, Notion (basic), Airbnb, VRBO, ---------- , Above Property, and basic Canva.

One of my greatest strengths is my attention to detail. Whether I'm managing data, supporting a sales team, coordinating reservations, or documenting processes, I take pride in producing accurate, organized, and reliable work. I enjoy identifying opportunities to improve workflows and finding practical ways to make everyday processes more efficient.

Training and supporting teammates has also been a rewarding part of my career. I enjoy sharing knowledge, adapting to different working styles, and contributing wherever I'm needed. I'm someone who takes initiative, communicates well, and can work independently while remaining a collaborative tea ---------- mber.

While I bring a strong foundation of experience, I also believe there is always something new to learn. I'm open to training, eager to expand my skill set, and excited by opportunities that challenge me to grow. My goal is to become a dependable extension of your team by delivering high-quality work, maintaining clear communication, and helping your business succeed.

If you are looking for someone who is organized, dependable, proactive, and committed to continuous learning, I would love the opportunity to work with you.

Thank you for your time, and I look forward to connecting!

Have a great week ahead!

Top Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

I have experience using Salesforce and MS Outlook to send and receive emails to clients and co-workers. I ensure that the exchange of emails is organized by creating and applying appropriate tags to email categories. Additionally, I ensure that the email body and title are professional, avoiding overly casual language and excessive length. I strive to keep all communication concise, simple, and straightforward. To follow up on emails, I adhere to a timeline based on the urgency of the email request, typically within 3-5 days or after a week interval. I meticulously cross-check the recipient's contact information, including their first and last name, title, company/agency, division/department, contact number, and email address, to ensure accuracy. If discrepancies are identified, I promptly reach out to them or their company to verify the correct information. This proactive approach minimizes the risk of miscommunication and ensures timely access to the required information or assistance, fostering seamless communication between myself/the company I represent, and the customer/recipient.

Experience: 5 - 10 years

Other Skills

Experience: 1 - 2 years

Experience: 5 - 10 years

Experience: 1 - 2 years

I have expertise in Salesforce Lightning, finding it easy to navigate and user-friendly. During my tenure as a Data Entry Specialist at Bonotel Exclusive Travel, I utilized this CRM tool extensively to communicate with hotels, confirm bookings, and oversee reservation disputes. Presently, in my current role, I leverage this CRM to locate and monitor our existing and prospective clients, initiate call or on-site meeting requests, update contact information, attend to quotation requests and deals, and maintain records of our relationships with customers and manufacturing partners in the IT industry.

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
29
Gender
Female
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  105
DISC
Dominance: 48
Influence: 20
Steadiness: 14
Compliance: 18
English
C2(Advanced/Mastery)
Government ID
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