Sonya

Executive Virtual Assistant

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 9th, 2024 (7 days ago)

Member Since

May 27th, 2020

Profile Description

Experienced Virtual Assistant and Customer Service Specialist with experience in providing top-notch support to clients across various industries. Proficient in managing customer inquiries, resolving issues, and ensuring customer sa?tisfaction through effective communication and problem-solving skills. Skilled in administrative tasks, calendar management, and utilizing a variety of office software and CRM systems. Demonstrated ability to adapt to fast-paced environments, prioritize tasks efficiently, and maintain a high level of professionalism. Committed to delivering exceptional service, building strong client relationships, and contributing to the overall success of the team and organization.

Top Skills

E-Commerce » Inventory Management » Purchasing

Experience: 10+ years

Supplier Research and Coordination Price Negotiation Order Processing Delivery monitoring Customer Support Cost savings optimization

Office and Administration » Personal Assistant

Experience: 2 - 5 years

> Calendar Management > Email Management > Administrative Support > Travel arrangement > Communication

Other Skills

Accounting » Xero

Experience: Less than 6 months

Data entry of purchase orders, matching billing, verifying items and prices, processing payment or spend money. Perform bank reconciliations Generating Invoices AP Management Ageing of AR Manage purchase orders and bills Bank feeds categorization Inventory management Management Reporting

Accounting » Bookkeeping

Experience: Less than 6 months

> Data entry of purchase orders > Matching billing > Perform bank reconciliations > Generating Invoices > Accounts Payable > Accounts Receivable

Customer Support » Email Support

Experience: 6 months - 1 year

> Provide timely and personalized responses > Demonstrated excellent written communication skills > Maintained high levels of customer satisfaction

Office and Administration » Google Workspace

Experience: 1 - 2 years

> Gmail Management > Google Drive Organization > Google Calendar > Google Docs, Sheets, and Slides > Google Forms

Customer Support » Chat Support

Experience: 6 months - 1 year

> Provided timely and effective customer support via live chat > Utilized multitasking skills to handle multiple customer inquiries simultaneously while ensuring accuracy and professionalism.

Basic Information

Age
44
Gender
Female
Website
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Address
Tanauan , Batangas
Tests Taken
IQ
Score:  118
DISC
Dominance: 31%
Influence: 5%
Steadiness: 34%
Compliance: 31%
English
C2(Advanced/Mastery)
Uploaded ID
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