Sonya

Executive Assistant | Customer Support Specialist | Administrative VA

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Overview

Looking for full-time work (8 hours/day)

at $5.22/hour ($1,008.00/month)

Bachelors degree

Last Active

July 18th, 2026 (3 days ago)

Member Since

May 27th, 2020

Profile Description

I am a dedicated and detail-oriented professional with years of experience in customer service, executive assistance, procurement, administration, and basic bookkeeping.

I have experience handling email and chat support, resolving customer concerns, processing refunds and replacements, managing calendars, organizing files, preparing documents, and performing data entry. I also have experience with procurement and basic bookkeeping using QuickBooks and Xero.

I am proficient in Microsoft Office, Google Workspace, and other administrative tools. I am a fast learner, organized, dependable, and able to work independently with minimal supervision.

I take pride in providing excellent customer service and administrative support. I am always eager to learn new skills and help businesses stay organized and efficient.

Skills:

Executive Assistance
Customer Service (Email & Chat)
Administrative Support
Calendar & Email Management
Data Entry & Internet Research
Procurement & Purchasing
Basic Bookkeeping (QuickBooks & Xero)
Microsoft Office & Google Workspace
CRM Tools
Attention to Detail & Problem Solving

I am looking for a long-term opportunity where I can contribute my skills, grow professionally, and become a valuable member of your team.

Top Skills

Customer Support » Email Support

Experience: 6 months - 1 year

> Provide timely and personalized responses > Demonstrated excellent written communication skills > Maintained high levels of customer satisfaction

Customer Support » Chat Support

Experience: 6 months - 1 year

> Provided timely and effective customer support via live chat > Utilized multitasking skills to handle multiple customer inquiries simultaneously while ensuring accuracy and professionalism.

Customer Support » Ecommerce » Amazon

Experience: 2 - 5 years

Other Skills

E-Commerce » Amazon » Seller Central

Experience: 6 months - 1 year

E-Commerce » Inventory Management » Purchasing

Experience: 10+ years

Supplier Research and Coordination Price Negotiation Order Processing Delivery monitoring Customer Support Cost savings optimization

Office and Administration » Personal Assistant

Experience: 2 - 5 years

> Calendar Management > Email Management > Administrative Support > Travel arrangement > Communication

Office and Administration » Google Workspace

Experience: 1 - 2 years

> Gmail Management > Google Drive Organization > Google Calendar > Google Docs, Sheets, and Slides > Google Forms

E-Commerce » Amazon » Catalog Management

Experience: 6 months - 1 year

E-Commerce » Amazon » Keepa

Experience: Less than 6 months

Customer Support » Ecommerce » Amazon » Helium10

Experience: 6 months - 1 year

E-Commerce » Amazon » Seller Amp SAS

Experience: Less than 6 months

Basic Information

Age: 46

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tanauan , Batangas

Tests Taken: IQ
Score: 118: DISC
Dominance: 31%
Influence: 5%
Steadiness: 34%
Compliance: 31%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”