Customer Service/Lead Generation Specialist/Telemarketing

mark as hired


Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

February 3rd, 2024 (19 days ago)

Member Since

May 21st, 2020

Profile Description

• My skillset includes the following: Organized and developed successful marketing communications by utilizing cold calling, email campaigns and direct customer input Achieve performance goals by making outbound calls to high level executives and setting appointments for sales reps to meet with them.
• Communicated with Company Owners, C-Level Executives, Directors, and IT Managers by making 150+ warm/cold outbound calls per day.
• Collaborated with sales/marketing to generate leads for Sales Executive by gathering critical information based on conversations with potential customers.
• Set appointments for sales reps, followed up after initial appointments and created touch plan to market company's services.
• Make and receive phone calls to/from leads to inquire about interest in product.
• Developed new opportunities through various prospecting activities including cold calls.
• Analyzing support workflows and making suggestions to improve efficiency and effectiveness.
• Preparing performance reports by collecting and analyzing data from the customer service functions.
• Demonstrated understanding of common customer service tools and processes.
• A track record of business process improvement.
• Experience in scheduling and forecasting.
• Ability to communicate effectively with senior executives.
• Strong leadership, analytical, problem-solving and managerial skills
• Researching leads that meet the aforementioned requirements and engaging them in order to qualify them for sales
• Calling leads passed to Sales from Marketing to ensure they meet the requirements necessary to elicit a sales call.
• Setting appointments for your sales team so they have more time to spend on selling. Manage windows operating system
• Researching leads to attend an event of our clients
• Update and Nurture Database

Top Skills

Marketing » Telemarketing

Experience: 2 - 5 years

Customer Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Marketing » Email Marketing

Experience: Less than 6 months

Real Estate » Lead Generation

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Sales Support

Experience: 2 - 5 years

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Basic Information

Not Specified
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Cagayan de Oro City, Misamis Oriental
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis


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