Rowela

More on customer service, order processing , data entry.

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Overview

Looking for full-time work (8 hours/day)

at $6.39/hour ($1,232.00/month)

College level

Last Active

May 1st, 2026 (35 days ago)

Member Since

January 19th, 2013

Profile Description

With over 13 years of experience in telecommunications, I specialize in customer service, technical support, team leadership, and quality assurance. As a QA Manager, I’ve enhanced service delivery and customer satisfaction by implementing efficient processes. I excel at troubleshooting technical issues and leading teams to consistently meet high performance standards. My excellent communication skills enable me to collaborate effectively with all stakeholders.

Top Skills

Customer Support » Phone Support

Experience: 6 months - 1 year

With eleven years of committed experience as a customer service representative in the telecommunications field, I am actively pursuing opportunities within a vibrant, customer-focused organization. My aim is to continue advancing my customer service abilities in an engaging atmosphere. Over my tenure, I've honed my skills in billing management, dispute resolution, and technical issue handling, refining my proficiency in interpersonal communication, problem analysis, and effective solutions. Now, I'm enthusiastic about utilizing my years of expertise to elevate customer satisfaction through positive engagements and outstanding service delivery

Other Skills

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: Balagtas, Bulacan

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”