Medical Virtual Assistant /Customer Service Associate

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

May 21st, 2020

Profile Description

As a highly experienced and versatile healthcare professional with 2 years of experience as a virtual assistant, 5 years as a billing specialist, and 2 years in healthcare customer service. I have a broad range of skills and knowledge, and honed my expertise in claims, appeals, benefit and eligibility, appeals and authorization.
Throughout my career, I have been responsible for a wide variety of tasks, including intake of new patients and referrals, appointment setting, calendar management, organizing files in databases, obtaining authorization for services and medication, following up and checking on patients after appointments, calling leads, creating Zoom links and connecting our Doctor for telehealth, collecting payments, copays, and past balances, answering incoming calls and assisting patients, managing email, faxes, and text messages, and obtaining records.I take pride in my ability to provide excellent customer service, and I am committed to ensuring that patients receive the care they need in a timely and efficient manner. I am proficient in using electronic medical record systems and telehealth software and have experience troubleshooting any issues that may arise during virtual consultations.
My vast experience and expertise make me a valuable asset to any healthcare organization. I am excited about the opportunity to bring my skills and knowledge to a new team and contribute to the success of the organization.