I’m a seasoned Operations Head in the Fintech industry with 4+ years of experience overseeing partner onboarding, compliance, and operational efficiency. I manage a team of 100+ (25 direct hires + 80 project-based staff) and lead initiatives focused on:
a. 1-day SLA for all B2B onboarding requestsb. Data-driven process optimization for cost efficiency
c. Policy compliance and risk mitigationd. Timely reporting of business metrics and insights
I’m currently open to part-time remote work (3-4 hours/day), offering support in:
?? Virtual operations/project management
?? Process documentation & SOP development
?? B2B onboarding flow setup/improvement
?? KPI tracking & reporting dashboards
?? Remote team supervision & admin support
I deliver results with speed, structure, and precision—always backed by data. Let’s work together to streamline your business operations
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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