Ian

Operations & Customer Support VA | Admin, Data Entry, IT Support

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Overview

Looking for part-time work (4 hours/day)

at $4.15/hour ($400.00/month)

Bachelor of Science in Information Technology

Last Active

July 2nd, 2026 (9 days ago)

Member Since

May 19th, 2020

Profile Description

I am a reliable and detail-oriented Virtual Assistant with 4 years of experience in operations management and a current role in IT support.

As a former manager at McDonald’s, I handled daily operations, team supervision, scheduling, and customer concerns in a fast-paced environment. This experience trained me to stay organized, communicate clearly, and solve problems efficiently under pressure.

I am currently working as an IT technician in a library, where I assist users with technical issues, perform basic troubleshooting, and ensure systems run smoothly. I am comfortable explaining technical concepts to non-technical users and resolving issues in a clear and professional manner.

I can help with:
• Administrative tasks and data entry
• Customer support (email and chat)
• Basic technical support and troubleshooting
• Internet research and data organization
• Task management and daily operations support

I am dependable, quick to learn, and able to work independently with minimal supervision. I focus on accuracy, consistency, and delivering quality work on time.