Current Employment Status:
Hired Full Time on Jul 7, 2026
Unlocking Success in the World of Short-Term Rentals!
In search of top-notch Airbnb/Short-Term Rentals (STR) support? Your search ends here – I'm the one you've been looking for, ready to rock your hosting experience!
Having served as an Airbnb Customer Support Manager for 3 years and an Airbnb Cohost/VA for an additional 5 years, I've been in the trenches, directly collaborating with Airbnb itself. Leading a formidable team of support agents and managing hundreds of short-term rentals, there's a good chance you've crossed paths with my team!
At the age of 19, I achieved the milestone of becoming the youngest Team Manager at Airbnb. Over the past 7 years, I have remained actively involved in the dynamic realm of Short-Term Rentals (STR) and Airbnb. Throughout this journey, I've accumulated a wealth of knowledge and continue to stay abreast of new trends, fostering a commitment to continuous learning in the industry
Let's talk skills:
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- Chat Support
- Inbound and Outbound Calls
- Airbnb Resolutions, Reviews, and Claims Expert
- Proficient in Tools like Ringcentral, Trello, Mailchimp, Smartbnb, Hostaway, Servicem8, Missive, Hospitable, Turno, RemoteLock
- Expertise in Multiple OTAs including Airbnb, VRBO,
- Adept in Social Media Management and
- Competency with Tools like OwnerRez, Lodgix, PriceLabs, Asana, Guesty, and Digital Marketing and more!!
- Familiarity with Google Suite and an array of essential tools to streamline operations
Proficient Tech Stack:
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- Airbnb Expert
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- VRBO
- Marriott Hotels
- Tripadvisors
- Property Management
- Hostaway
- Hospitable
- Ownerrez
- Lodgix
- Guesty
- Uplisting
- Pricelab
- Rankbreeze
- Servicem8
- Breezeway
- Vrscheduler
- Operto
- Asana
- Notion
- Slack
- Smartbnb
- Customer Service
- Digital and Graphic Design
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- Lead Generation
- LinkedIn
- Sales Navigator
- Google Certified in Digital Marketing
- Google Ads
- Google Tools Proficient (Docs, Sheets, Excel)
- RingCentral
- Workday
- Zendesk
- Mailchimp
- Zapier
- Ensoconnect
- Dialpad
- Remotelock
- Superhog
- Lynx
- Keynest
- August home
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and many more that I can help with!
Ready to elevate your business?
Let's chat! Schedule a call, and together, we'll drive your success to new heights!
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