An online freelancer for 11 years with background in data entry, research, data mining, lead generation, virtual assistance, and customer service.
Experience: 5 - 10 years
As a customer service representative, my top priority is customer satisfaction and growth of the company. I worked for a concert app company, buy and sell platform, and E-commerce (Garments / fashion clothing company, Workout supplements / apparel company). I can work independently, meet KPIs and metrics, and maintain SLAs.
Experience: 2 - 5 years
I can provide chat and email support simultaneously and assist 2-3 customers at a time.
Experience: 2 - 5 years
Email handling (back office or front office). I have experienced handling B2B and B2C emails.
Experience: 5 - 10 years
Data entry experiences including product uploading / listing, inventory, invoicing, research / data mining for lead generation.
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