• Completed Virtual Assistant Training Certified by VA Online Educational Consulting Services
• 4 years of Experience as Reporting Data Analyst
• conduct data management and analysis of large sets of data
• Coordinated with Team Leaders, Managers and Directors of the team in developing different types of reports for monitoring a task completion rate, basic capacity planning and productivity rate with data visualization for more comprehensive insights to help the businesses make data-driven decisions
• Created a report for weekly monitoring of the productivity report per staff and Team leader.
• Developed an Automated Tool for Business Distribution – Workload distribution tool to Improve the manual process for work allocation.
•Took initiative in transforming old manual procedures into improved, simplified, effective, and cost saving process.
• Owned responsibility and accountability in making sure that the tools are
sustainable
Promotions:
• Promoted from Realtime Analyst to Workforce Analyst after 2 years timeframe for exceeding goals.
• Promoted from CSR to RealTimeAnalys after a six-month timeframe for exceeding goals.
• Customer Service Representative (2 years experience)
Training Certificate:
– Microsoft Office Power BI:Business Intelligence Bootcamp,Feb 10, 2024
– Training Certificate - Data Storytelling,Aug 24,2023
– Data Visualization for Data Analysis and Analytics May 30,2023
• Completed an MS Excel Dashboard Development Training certified by Xcel Hub
• Completed an Excel Course from Beginner to Advanced Training certified by UDEMY
• Completed Excel Macros and VBA for Beginners in Linked In
I AM READY TO WORK WITH YOU.
Today, I am excited to work with you! I am looking for a job that will allow me to use my skills and years of work experience for you.
I am excited by the opportunity to get hired and contribute the best of my skills and bring your business into greater heights! Try me!
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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