Hello, my name is
Throughout my career, I have consistently demonstrated a deep commitment to my work and a strong sense of ownership. I have always operated with the mindset that my client's business is my own, and I am fully invested in ensuring that I deliver the highest quality of service. This level of dedication is not just a professional obligation for me, but a personal ethos that drives me to go above and beyond to contribute to the growth and success of the businesses I work with.
Work experiences included : sales/retention /tech support agent for Dish Network Satellite Service, Risk Management /Consumer Advocacy agent under LexisNexis, Technical Support agent for Home Depot, Employees/ Medical Insurance agent for Crawford and Sales, cold calling appointment setter for Digital Marketing Specialist Associate for Better Digitize Business Solutions
Reason to hire me:
98% QA score
100% Reliabity
100% Attendance Performance
>> I can work remotely
>> Cost Effective and Tech-Savvy
>> High Speed Internet with updated Equipment and back up
>> Flexible to different Time Zones
Here are the services that I can offer:
>> Virtual Assistance
>> Customer Service with billing skills
>> Cold Calling and Appointment setting tasks
>> Inbound/Outbound Call handling & Telemarketing
>> Sales Specialist
>> Upselling Products
>> Collecting payments over the phone
>> Retention and billing
>> Technical support
Experienced with these tools:
>> Canva
>> Salesforce
>> Shopify
>> Viber
>> WhatsApp
>> Gmail
>> Google Calendar
>> Google Meet
>> Google Drive
>> Google Form
>> Google Sheet
I'm also open on challenges and try new things and have a positive attitude towards work. Provides excellent customer service with attention to detail in a calm and respectful manner, proficient in computer navigation. Detailed-oriented with excellent communication and leadership skills who possesses a sense of urgency critical to the needs of the business.
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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