Operations Team Leader | Fraud & Risk Management | Accounts

Overview

Looking for full-time work (8 hours/day)

at $19.00/hour ($3,344.00/month)

Bachelors degree

Last Active

May 5th, 2024 (19 days ago)

Member Since

May 14th, 2020

Profile Description

My extensive experience in the customer service industry has taught me the value of providing positive, individualized service to all customers. I have been working for the call center industry for the past 11 years now and this experience has taught me a lot of skills I'll be needing to accomplish tasks appointed to me.
As a customer service representative at a call center catering US and Australian / New Zealand Clients, I always make sure to meet customers expectations and possibly exceeding them. As an award-winning sales representative, I worked one-on-one with customers to ensure that all of their questions about products were answered, and that each customer felt listened to. Being a fraud and risk management specialist, on the other hand, taught me the value of integrity and revenue recovery and fraud prevention. I would bring this positive energy and hospitality to my job.
My experience and strength as a team player will also make me a strong member. As Customer Service Representative, I had to be in constant communication with the US Clients and the Operation management. My positivity and clear communication skills helped strengthen our team’s efficiency and sense of community