Joan

VA Admin Tasks, E-commerce Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $9.50/hour ($1,672.00/month)

Bachelors degree

Last Active

November 15th, 2024 (19 days ago)

Member Since

January 1st, 2013

Profile Description

 KEY SKILLS AND QUALIFICATIONSProficiency/Familiarity with business messaging applications, CRM (Customer Relationship Management) softwares, SaaS (Software as a Service) shipping platforms, and sales/E-commerce platforms: Zendesk, Groove, Freshdesk, LiveChat, HubUpgrade to see actual infoff, Gorgias, Shopify, Etsy, Dropshipping, ShipUpgrade to see actual infotion, Flexport, Deliverr, HubSpot, Active Campaign, Stripe, MailChimp, SemRush, Klaviyo (Basic), Trello, Monday, Asana, Contactually, Tawk.to, Slack, Zoom, Skype, ChatGPT, DeepL, Reverso,Incogniton, etc.Strong multitasking abilitiesAdaptable to fast-paced environmentsFluent in English (Native/Bilingual Proficiency)Basic Content Writing SkillsSocial Media Management SkillsExceptional complaint resolution abilitiesProven track record in building and maintaining customer loyaltyStrong problem-solving skillsEffective communication across diverse channelsProficient in task delegation and managementMeticulous attention to detailExperience and expertise in recruitment and interview techniques

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

Supported CEO/Founder with administrative tasks, calendar management, and client correspondence. Managed customer inquiries, billing, and proposals, fostering positive client relationships. Coordinated team efforts through Slack and Trello, ensuring efficient task execution. Maintained company CRM (ActiveCampaign) and Google spreadsheets to ensure customer lists are updated as needed. Performed ad hoc tasks as needed by the CEO/Founder.

Customer Support » Ecommerce

Experience: 5 - 10 years

Other Skills

Basic Information

Age
50
Gender
Female
Website
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Address
Balanga City, Bataan
Tests Taken
IQ
Score:  108
DISC
Dominance: 34
Influence: 6
Steadiness: 31
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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