Lhirose
Virtual Assistant/Customer Service Representative
Overview
Looking for full-time work (8 hours/day)
at $4.60/hour ($809.60/month)
High school diploma
Last Active
April 23rd, 2024 (6 days ago)
Member Since
May 13th, 2020
Profile Description
I have a total of 2 years experience as a Customer Service Representative to one of the biggest Telecommunications Company in the USA. Handled Billing, Sales and Retention as a line of business.
I worked as a Trainer focused on product specifics for three (3) years. Trained newly hired agent/employees as a Customer Service Representative focused on billing, sales and retention as a line of business.
I have been part of Quality Assurance Specialist for 1 year focused on the call quality service given by the client. Listening to agent's/employees call and making sure they are following standard operating procedures and call quality. I have provided good results by doing a real time one on one coaching discussing opportunities and improvement.
I'm also knowledgeable in photo and video editing and social media management. I have a basic hands-on experience using Canva, Pixlr and Powtoon.
Top Skills
E-Commerce » Shopify
Office and Administration » Data Entry
Office and Administration » Email Management
Other Skills
Customer Support » Ecommerce
Office and Administration » Microsoft Excel
Customer Support » Phone Support » English Speaking
Office and Administration » Personal Assistant
Marketing » Content Creation » Proofreading
Marketing » Social Media Management » Facebook marketing
E-Commerce » Inventory Management » Quality Control
Design » Adobe » Photoshop
Customer Support
Customer Support » Email Support
Customer Support » Phone Support
Customer Support » Social Media Moderation
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lumban, Laguna
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Uploaded ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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